Extend the medical home with remote care that fits primary care workflows

Primary care teams manage the broadest chronic disease panels — hypertension, diabetes, COPD, depression, and more — often with limited staff to reach every patient between visits. IMI helps family medicine and internal medicine practices launch CCM, RPM, and related programs from one platform, with cellular devices patients can use without home Wi-Fi and documentation workflows designed for the medical home.

Common Challenges

Primary Care Practices face operational and clinical barriers when scaling remote care without the right platform and device infrastructure.

Patients with multiple chronic conditions need monthly outreach that office visits alone cannot sustain

Care teams struggle to track vitals, medication adherence, and symptom changes between appointments

Launching separate remote care vendors for devices, monitoring, and billing adds operational friction

Staff time for CCM and RPM activities is hard to capture consistently for reimbursement

Recommended Care Programs

Programs commonly adopted by practices in this specialty — each supported with clinical workflows, time tracking, and billing guidance.

CCM

Chronic Care Management

Ongoing care coordination for patients with two or more chronic conditions, including structured care plans, medication reconciliation, and regular check-ins between visits.

RPM

Remote Patient Monitoring

Collect and review physiologic data from cellular-connected devices at home — blood pressure, weight, glucose, and more — with minimal patient setup required.

APCM

Advanced Primary Care Management

Comprehensive primary care management for Medicare beneficiaries with enhanced care coordination, access, and longitudinal relationship-based services.

BHI

Behavioral Health Integration

Integrate behavioral health services into primary care with systematic screening, care plan development, and collaborative follow-up for mental health conditions.

TCM

Transitional Care Management

Bridge the gap after hospital or facility discharge with medication reconciliation, follow-up scheduling, and proactive outreach during the transition window.

Recommended Devices

Cellular-connected devices that align with the monitoring needs of this specialty — pre-configured with zero patient Wi-Fi setup.

See how primary care practices launch remote care programs

Schedule a walkthrough with our team to see how IMI supports primary care practices with turnkey remote care programs, cellular devices, and dedicated onboarding.

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